At 100 Online, entertainment should bring joy — not stress. This page outlines all the self-control tools, responsible play guidelines, and help resources we provide to ensure every member in Malaysia plays in a safe, controlled, and responsible environment.
The tools and policies we have in place to ensure a healthy, controlled gaming experience for every member in Malaysia.
You can set daily, weekly, or monthly deposit limits based on your means and budget. Once a limit is set, the 100 Online system will automatically reject any deposit that exceeds it, with no manual intervention required.
Unlike a deposit limit, a loss limit controls how much you can lose within a given period. Once your cumulative losses reach the limit you have set, your account will be blocked from placing new bets until the limit period resets.
Set a limit on how long you want to play in a single session. When time is running out, the system will display a reminder. Once the time limit is reached, your session will end automatically and you will need to consciously log back in to continue.
Need a break from playing without closing your account entirely? The temporary self-exclusion option lets you block access to your account for 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not receive any promotional communications from 100 Online.
For players who decide to stop playing altogether, permanent self-exclusion closes the account and prevents re-registration using the same details. This is a serious decision that we fully support and will never attempt to discourage.
100 Online provides a self-assessment test to help you evaluate whether your playing habits remain within a healthy range. Your results are private and are not stored in our system. We also provide information on support resources you can reach out to.
Answer the questions below honestly. Your results are for your personal guidance only and are not stored by 100 Online.
1. Have you ever played longer than you intended, only to realise later how much time had passed?
2. Have you ever chased your losses — that is, kept playing to try to win back money you had already lost?
3. Have you ever used money that was meant for other needs (bills, food, family) to fund your play?
4. Have the people close to you (a partner, family member, or friend) ever expressed concern about your gambling habits?
5. Have you ever felt restless, irritable, or uncomfortable when trying to cut back or stop playing?
Problem gambling rarely appears overnight. It typically starts gradually and develops without you noticing. Recognising the early signs is the single most important first step toward regaining control over your playing habits.
All self-control tools at 100 Online are accessible directly from your account settings without needing to contact support. The steps below show you how to use them.
Log in to your account using your registered credentials. Make sure you are on the official page at https://100online.best for your security.
Click on your profile icon or username in the top-right corner, then select "Account Settings" or "Security & Limits".
Choose from the list: Deposit Limit, Loss Limit, Session Time Limit, Self-Break, or Self-Exclusion. Each tool comes with a clear description.
Enter your limit value (e.g. RM 200 per day for a deposit limit) or select your preferred break period. Review your selection before confirming.
Once confirmed, the limit or self-exclusion takes effect within less than 1 hour. You will receive a confirmation via your registered email.
If you need immediate assistance or would like to talk to someone about your gaming habits, contact the 100 Online support team via 24/7 Live Chat. We can help set up self-control tools on your behalf right away.
100 Online believes that online entertainment — including slots, live casino, lottery, jackpot, and Sports Betting — should be an enjoyable, controlled activity that does not affect other areas of a player's life. Responsible gaming is not merely a policy we are required to follow — it is a core value that shapes every decision we make in building and operating our platform.
We acknowledge a clear reality: for a small proportion of players, gambling can develop into a serious problem. Ignoring this is not an option for a responsible platform. That is why 100 Online investing in self-control tools that genuinely work, providing honest information about gambling risks, and having clear policies to support players who need help.
The core principles governing our approach 100 Online on responsible gaming is straightforward: play for entertainment, not as a solution to financial problems. Only bet with surplus money you can afford to lose. Know your limits and respect them. And when playing starts to feel like a burden or an obligation, that is the time to stop and take a break.
100 Online offers three types of financial and time limits that each member can set independently according to their own needs and budget.
Deposit Limit controls the maximum amount you can deposit into your 100 Online account within a given period via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX. For example, if you set a daily deposit limit of RM 100, the system will reject any deposit that would cause your total deposits for that day to exceed RM 100, regardless of the payment method used.
Loss Limit is an additional layer of protection that works separately from deposit limits. It controls how much you can lose on bets within a given period. For example, with a weekly loss limit of RM 300, once your cumulative net losses for the week reach RM 300, the system will automatically block any new betting activity until the next weekly period begins.
Setting financial limits before your very first session is best practice. Decide how much entertainment budget you have for the month, divide it by the number of sessions you plan to have, and set that as your daily deposit limit. This way, you are not relying solely on willpower in the heat of the moment.
Self-exclusion is the most powerful option available for players who need a break or wish to stop playing altogether. 100 Online offers two types of self-exclusion:
Temporary Self-Exclusion (Cool-Off) lets you block access to your 100 Online account for a set period — 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in, make deposits, or play any games. You will also not receive any promotional emails or marketing communications from 100 Online. Your account balance will be preserved and accessible again once the period ends. Important: a temporary self-exclusion cannot be cancelled or shortened once activated — this is a safeguard we have deliberately designed to prevent impulsive decisions during the exclusion period.
Permanent Self-Exclusion permanently close your account. This option is suited for players who have decided to stop playing entirely and want an additional layer of protection that cannot be reversed. Once permanent self-exclusion is activated, the account cannot be reopened under any circumstances, and the 100 Online system will block any re-registration attempts using the same information.
Important Note: During an active self-exclusion period, please do not attempt to register a new account on 100 Online using different details. Doing so is a violation of our Terms & Conditions. If you are currently under self-exclusion and need assistance or are feeling distressed, please contact 100 Online support to be referred to appropriate help resources.
100 Online is a platform strictly for individuals aged 18 and above. We employ multiple measures to prevent underage access:
We encourage parents and guardians to use parental control software on devices shared with children. If you suspect that your child or dependent is accessing the 100 Online platform, please contact us immediately at support@100online.best.
Understanding the difference between playing for entertainment and problem gambling can help you maintain a healthy relationship with the activity.
If you recognise two or more warning signs in yourself, we encourage you to use the self-control tools available at 100 Online or reach out to the help resources listed in the section below. There is no shame in asking for help — it is a sign of strength, not weakness.
While 100 Online provides comprehensive tools and resources to support responsible gambling, the effectiveness of these tools depends on each player's own awareness and cooperation. Here are some important responsibilities we hope every member takes seriously:
If you or someone you know needs help with a gambling problem, the following resources can provide professional and confidential support in Malaysia:
The 100 Online support team can also help you find more information about help resources suited to your situation. Contact us via Live Chat or email support@100online.best — all conversations are confidential and will not affect your account in any way you do not wish.
If you would like to activate any self-control tools or discuss the options available to you, our team can be reached via 24/7 Live Chat within the platform, or by email at support@100online.best. Include "Responsible Gaming" in the subject line for priority processing.
Some online platforms have a responsible gambling page simply because it is an industry requirement — lengthy text that hardly anyone reads, and self-control tools deliberately made hard to find so players won't use them. 100 Online making a different choice from day one of our operations, and that choice was never made under compulsion.
The team behind 100 Online is made up of people who understand the realities of the gambling industry from both sides — as players and as operators. They know that most players engage in a healthy and responsible way. But they also know that a small percentage of players can develop gambling problems, and platforms that operate with integrity have a responsibility not to exploit that group.
The design of self-control tools at 100 Online takes into account an important psychological reality: decisions made when emotions are neutral — before a session begins, not mid-game with adrenaline running high — are better decisions that more accurately reflect a person's true values. That is why our deposit limit tool prioritises choices made in a calm state of mind. When you set a daily deposit limit of RM 150 while you are not playing, our system will honour that decision even when you are chasing losses in a session and want to deposit more.
For players in Malaysia, the social and financial context is worth keeping in mind. We live in a society with very real financial obligations — rent, utility bills, supporting the family, school expenses for the kids. Money spent on entertainment, including playing at 100 Online, should come from surplus funds after all these needs have been met. We are not saying this to discourage you from playing — it is simply the foundation of a gaming experience that is enjoyable and free from financial worry.
We at 100 Online also wants to address the stigma that is sometimes associated with seeking help for a gambling problem. In Malaysia, our culture can make many people feel ashamed to admit they are struggling with control around gambling. It is important to remember that problem gambling is a behavioural health condition recognised by the global medical community — it is not a sign of moral weakness or a lack of personal discipline. It is a condition that can happen to anyone, and it can be addressed with the right support.
If you are reading this page and it feels relevant to you — whether you are a player who wants to play smarter, or someone who feels that playing is starting to become a problem — we are glad you are here. Use the self-control tools available. Take the self-assessment we have provided. And if you need more support than our platform can offer, do not hesitate to reach out to the help resources listed. Choosing to seek help is a courageous decision, and 100 Online fully supports you at every step you take to look after your own wellbeing.
A complete overview of responsible gambling tools available to all 100 Online members.
Set the maximum deposit amount allowed within a single calendar day. Example: RM 100 per day. Takes effect immediately and requires 7 days to increase.
Deposit limits calculated cumulatively over a week or month. Useful for medium-term budget planning. Example: a RM 500 monthly limit across all playing activity.
Controls how much net loss (losses minus winnings) is permitted within a set period. Offers more precise protection than a deposit limit alone.
Set a maximum duration for each gaming session. A reminder is given 10 minutes before the limit is reached. The session ends automatically and requires a conscious re-login to continue.
Block account access for a period of 24 hours, 48 hours, 7 days, or 30 days. Cannot be cancelled before the period ends. No promotional communications during this period.
Permanent account closure that cannot be reversed. Your balance will be refunded within 5 business days. The system blocks re-registration using the same details.
The most frequently asked questions from members about self-control tools and responsible gaming at 100 Online.
100 Online provides the most comprehensive self-control tools to keep your gaming experience enjoyable and in check. Register today and set your limits from day one.
Please also read Terms & Conditions and Privacy Policy us. Minimum age 18. Play smart.