📋 Terms & Conditions

Terms & Conditions 100 Online – A Complete Guide for Malaysian Members

Before you start playing at 100 Online, take a moment to read through these terms and conditions. They are more than just a wall of text – they are an agreement that protects your rights as a player and ensures a fair, safe, and transparent experience for every member on our platform.

Document Information
Document Version v4.2 – 2026
Date Updated 1 June 2026
Language Bahasa Melayu (ms-MY)
Jurisdiction Malaysia
Minimum Age 18 Years

By registering for or using the 100 Online platform, you fully agree to all terms and conditions set out in this document.

18+
Minimum Age Requirement
RM 20
Minimum Deposit
15 Min
Winnings Payout Time
24/7
Customer Support

Key Things You Need to Know

A summary of the key points in 100 Online's Terms & Conditions – read the full sections below for complete details.

Member Eligibility – 18 Years and Above

The 100 Online platform is open only to individuals aged 18 and above who are residents of Malaysia. Registration requires accurate and verifiable information. Accounts found to have submitted false information will be suspended and their balances forfeited.

Local Deposits & Payments

All deposits and withdrawals at 100 Online are processed in Malaysian Ringgit (RM) only, via local payment methods – Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, and CIMB Clicks. The minimum deposit per transaction is RM 20.

Bonus & Promotion Terms

Every bonus and promotion at 100 Online is subject to its own rollover requirements. Welcome bonuses generally require a 15× rollover before withdrawal. Full terms for each promotion are stated on the relevant promotion page.

Account Security & Privacy

Members are responsible for keeping their login credentials secure. 100 Online will never ask for your password through any channel. All personal data is protected in accordance with our Privacy Policy, which complies with international security standards.

Responsible Gaming

100 Online provides self-control tools including deposit limits, loss limits, and self-exclusion options. Players experiencing compulsive gambling issues are encouraged to make use of these tools or to contact our support team for immediate assistance.

Prohibited Conduct

The use of bots, automated software, player collusion, identity fraud, or any attempt to exploit system vulnerabilities is strictly prohibited. Violations will result in immediate account suspension and forfeiture of balances without prior notice.

1

Introduction & Acceptance of Terms

Welcome to 100 Online – a digital entertainment platform operating under the domain https://100online.best. This Terms & Conditions document ("Terms") covers all aspects of using the 100 Online platform, including account registration, deposits and withdrawals, bonus claims, use of all games (slots, live casino, lottery, jackpot, Sports Betting), and any interaction with our customer support team.

By accessing, registering, logging in to, or using any part of the 100 Online platform, you confirm that you have read, understood, and agree to be bound by all provisions of these Terms. If you do not agree with any part of these Terms, you are required to stop using the 100 Online platform immediately.

These Terms govern the relationship between you ("Member" or "User") and 100 Online ("Company", "We", "Platform"). Alongside this document, please also read Privacy Policy and Responsible Gaming Policy us, which forms part of the overall agreement between you and 100 Online.

Important Note

These Terms may be updated from time to time. It is your responsibility to check this page periodically. Continued use of the platform after any changes are published will be considered acceptance of the updated Terms.


2

Account Eligibility & Registration

To register and use the 100 Online platform, you must meet the following eligibility requirements:

  • Be at least 18 years of age at the time of registration
  • Residing in or lawfully present in Malaysia at the time of use
  • Not subject to any local legal restrictions regarding participation in online gaming
  • Have full legal capacity to enter into a binding agreement
  • Has never been suspended or banned from the 100 Online platform previously

Each individual is only permitted to hold one account at 100 Online. Opening multiple accounts using the same name, phone number, email address, or banking details is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any remaining balances.

At the point of registration, you must provide information that is truthful, accurate, and current. 100 Online reserves the right to verify your identity at any time, particularly before processing withdrawals above certain amounts. Documents that may be required for identity verification include your Malaysian identity card (MyKad), bank statement, or other documents as determined by our compliance team.

Warning: Providing false information during registration or the identity verification process is a serious breach of these Terms. 100 Online reserves the right to report any fraudulent activity to the relevant authorities.


3

Deposits & Payment Methods

100 Online accepts deposits through licensed payment methods operating in Malaysia only. All transactions are processed in Malaysian Ringgit (MYR). Our platform does not accept deposits in foreign currencies or via unlisted international payment methods.

The deposit methods accepted by 100 Online are as follows:

  • Touch 'n Go eWallet – Malaysia's most popular e-wallet
  • GrabPay – the digital wallet within the Grab ecosystem
  • DuitNow – Bank Negara Malaysia's real-time fund transfer system
  • Boost – Malaysia's local e-wallet
  • ShopeePay – Shopee Malaysia's digital wallet
  • Maybank2u – Maybank's online banking platform
  • CIMB Clicks – CIMB Bank online banking
  • FPX (Financial Process Exchange) – Malaysia's online bank transfer service

The minimum deposit per transaction is RM 20. There is no maximum deposit cap for regular members, though transactions exceeding RM10,000 may require additional verification in accordance with our anti-money laundering (AML) procedures. Deposits are typically processed within 2–5 minutes once payment is confirmed by the payment service provider.

Transaction Security

All financial transactions at 100 Online are protected by 256-bit SSL encryption. Funds deposited into your account will not be used for any other purpose and may be withdrawn at any time, subject to the applicable withdrawal conditions.


4

Withdrawal of Funds

100 Online is committed to processing withdrawals promptly and transparently. Before your first withdrawal is processed, you may be required to complete an identity verification process (KYC – Know Your Customer) by submitting a copy of your MyKad and bank statement. This is standard industry procedure and protects you against unauthorised use of your account.

VIP Tier Processing Time Daily Withdrawal Limit Method
Regular Member 15–30 minutes RM 10,000 EWallet / FPX
VIP Silver 10–15 minutes RM 20,000 EWallet / FPX
VIP Gold 5–10 minutes RM 50,000 EWallet / FPX / Bank
VIP Platinum 2–5 minutes RM 100,000 All methods
VIP Diamond 2 minutes No limit All methods

The minimum withdrawal amount is RM 50 per transaction. Withdrawals may only be made to an account or e-wallet registered in the same name as your 100 Online account. 100 Online will not process withdrawals to third-party accounts under any circumstances.

Jackpot winnings exceeding RM 500,000 will be processed within 48 business hours and may be fulfilled in full or in instalments, subject to an agreement reached between the winner and 100 Online.


5

Bonuses & Promotions

100 Online offers a range of bonuses and promotions for both new and existing members, including welcome bonuses, weekly cashback, reload bonuses, and seasonal promotions. All bonuses are subject to specific terms stated on their respective promotion pages.

The general terms that apply to most bonuses at 100 Online are as follows:

  • The welcome bonus requires a minimum rollover of 15× the bonus amount before any withdrawal is permitted
  • Bonuses may not be combined with other bonuses unless explicitly stated
  • Certain games may contribute at different rates toward rollover requirements – slots typically contribute 100%, while blackjack and baccarat contribute 10%
  • Bonuses must be used within 7 days of the credited date unless otherwise stated
  • 100 Online reserves the right to void bonuses if there is reasonable suspicion of abuse or fraudulent activity
  • Only one welcome bonus is permitted per account, device, IP address, and household

Bonus Abuse: Any attempt to meet rollover requirements through opposing bets (arbitrage), multiple accounts, or any other method deemed abusive by 100 Online will result in the cancellation of all bonuses and closure of the account in question.


6

Game Rules

All games available on 100 Online – including video slots, Live Casino (blackjack, baccarat, roulette), 4D lottery, progressive jackpots, and Sports Betting (EPL football, Malaysia Super League, e-sports) – have their own specific rules and payout structures.

General principles governing all games on 100 Online:

  • All game outcomes are determined by an RNG (Random Number Generator) independently certified by accredited international bodies
  • The RTP (Return to Player) value for each slots game is publicly displayed within that game's information section
  • Confirmed and accepted bets cannot be cancelled or modified
  • In the event of a technical disruption during gameplay, any round or hand in progress will be voided and the wagered amount will be fully refunded to your account
  • In the event of a dispute regarding game outcomes, 100 Online's server records shall be considered final
  • Pre-match Sports Betting accepted before a game kicks off remains valid even if there are changes to the lineup or weather conditions

For Live Casino games with a live dealer, all decisions made by the dealer at the table are final and cannot be appealed unless there is clear evidence of a verifiable technical error confirmed through studio video footage.


7

Prohibited Conduct & Activities

The following activities are strictly prohibited on the 100 Online platform and will result in immediate action, including account closure and forfeiture of balances:

  • The use of bots, automated scripts, third-party software, or any method to autoplay or gain an unfair advantage
  • Collusion between two or more players to cheat the system or other players
  • Identity fraud – using another person's personal information to register or verify an account
  • Any attempt to hack, exploit, or abuse technical vulnerabilities within the 100 Online system
  • Money laundering – using the 100 Online platform to transfer or conceal illicit funds
  • Registering multiple accounts to claim more than one welcome bonus
  • Harassing, threatening, or using abusive language toward other players or 100 Online staff
  • Sharing or selling account access to another individual

100 Online uses a real-time monitoring system to detect unusual activity. Any account suspected of involvement in prohibited activities will be temporarily suspended pending investigation. If the investigation confirms a violation, the account will be permanently closed and all funds associated with the fraudulent activity will be forfeited.


8

Account Suspension & Closure

100 Online reserves the right to suspend or close the account of any member for the following reasons:

  • Breach of any provision under these Terms & Conditions
  • Identity verification failed or rejected following repeated requests
  • Account inactive for more than 12 consecutive months
  • Self-exclusion requests submitted by the member themselves
  • Instructions from relevant authorities or court orders
  • Suspected fraudulent activity, money laundering, or violations of applicable law

If your account is suspended or closed for reasons unrelated to fraud (for example, account inactivity or a self-requested closure), any verified balance in your account will be returned to the original payment method within 7 business days. For account closures resulting from a breach of these Terms, balances may be forfeited at 100 Online's discretion based on the outcome of the investigation.

Members who wish to close their own account may do so by contacting the 100 Online support team via live chat or by emailing support@100online.best. Closure requests will be processed within 24 hours.


9

Responsible Gaming

100 Online takes responsible gaming seriously. We provide a range of tools and resources to help members stay in control of their playing habits:

  • Daily, weekly, and monthly deposit limits that members can set for themselves
  • Loss limits that allow you to cap the amount you can lose within a set period
  • Session time management that sends reminders or ends a session after a set period
  • Temporary self-exclusion feature (24 hours, 7 days, 30 days) for members who need a break
  • Permanent self-exclusion for those who wish to stop playing altogether
  • Access to compulsive gambling support resources and counselling

All these self-control tools are accessible directly from your account settings. Once a limit or self-exclusion is set, it cannot be reversed immediately – a mandatory cooling-off period applies to protect your decision. Read more on the Responsible Gaming us.

Get Help

If you or someone you know is struggling with a gambling-related problem, please reach out to the welfare helplines available in Malaysia. The 100 Online support team is also ready to help connect you with the right resources. Email: support@100online.best


10

Liability Limits & Disclaimer

The 100 Online platform is provided "as is" and "as available". While we make every effort to keep the platform running smoothly 24/7, 100 Online does not guarantee that the service will always be free from interruptions, technical errors, or unexpected downtime.

100 Online's liability limits for any claim are as follows:

  • 100 Online is not liable for any indirect, incidental, or consequential losses arising from use of the platform
  • Our maximum liability for any single claim is limited to the total amount you have deposited in the 30 days prior to the event giving rise to the claim
  • 100 Online is not liable for technical failures originating from third-party game providers, payment processors, or internet infrastructure
  • We are not liable for any losses resulting from unauthorised access to your account caused by your own failure to safeguard your login credentials

All disputes arising from the use of the 100 Online platform are governed by the laws of Malaysia, and any legal action shall be filed in a court of competent jurisdiction in Kuala Lumpur, Malaysia.


11

Amendments to Terms & Conditions

100 Online reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Changes may be made for reasons including compliance with legal updates, service improvements, or platform policy enhancements.

When material changes are made to these Terms:

  • A notice will be posted on this page with an updated "Last Updated" date
  • For significant changes, an email notification will be sent to all active members
  • An in-platform notification may be displayed upon login
  • Members are given 7 days to review the changes before they take effect

Continued use of the 100 Online platform after any updated Terms take effect will be considered full acceptance of those changes. If you do not agree with the changes, you have the right to close your account and withdraw your remaining balance before the new Terms come into effect.


12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of 100 Online's services, our support team is available 24 hours a day, 7 days a week.

  • Live Chat – accessible directly within the platform for a response in under 3 minutes
  • Email: support@100online.best – for enquiries requiring documentation or attachments, response time 2–4 hours
  • WhatsApp – available to Platinum and Diamond VIP members via the number provided by your dedicated account manager

For formal complaints regarding game outcomes, payment disputes, or account closures, please contact us at the email above with a clear subject line and full details of your case. All complaints will be investigated within 5 business days and a response will be sent to your registered email address.

Contact Information

Support email: support@100online.best
Operating hours: 24/7 including Malaysian public holidays
Support languages: Bahasa Melayu & English

Understanding 100 Online's Terms & Conditions – A Practical Guide for Malaysian Players

We all know the feeling – a long document full of fine print that almost everyone skips straight past before clicking "I Agree" without reading a word. But at 100 Online, we wrote these Terms & Conditions with a different intention. Not to protect ourselves from players – but to protect players from potential misunderstandings that could affect their experience. This document is a two-way agreement, and both parties – 100 Online and you as a member – have clearly defined rights and responsibilities within it.

One of the most common sources of misunderstanding between players and online platforms is bonus terms. At 100 Online, we strive to make our bonus terms as transparent as possible. When we say 15× rollover, it means that if you receive a bonus of RM100, you need to wager RM1,500 before those funds can be withdrawn. This is not a figure we hide – it is clearly stated in the promotion terms. Just as importantly, not all games contribute equally toward the rollover. Slots typically contribute 100%, while Blackjack contributes only 10% due to its lower house edge. Understanding this difference will save you from unnecessary disappointment.

Regarding withdrawals, 100 Online has a strong reputation for paying out winnings promptly and without hassle. That said, there are a few things worth understanding. First, identity verification is mandatory before any significant first withdrawal – not because we doubt you, but because it is a legal anti-money laundering compliance requirement that applies to all responsibly operated online financial and gaming platforms. This process is typically a one-time step and takes less than 24 hours. Once your identity is verified, subsequent withdrawals are processed automatically in accordance with your VIP tier's time limits.

The one account per user rule is another point that must be clearly understood. At 100 Online, we use advanced detection systems capable of identifying attempts to register multiple accounts using the same information or device. Members who open a second account to claim an additional welcome bonus will find both accounts suspended and all balances forfeited. This is not a decision we take lightly – but it is a necessary measure to keep the platform fair for all players. The welcome bonus is designed to add value for genuine new players, not to serve as a recurring income source through duplicate accounts.

Responsible gambling aspects of the Terms & Conditions 100 Online is something we take seriously beyond just words on a page. The self-control tools we provide – deposit limits, loss limits, temporary and permanent self-exclusion – are accessible directly from your account settings without needing to contact support. When a member sets a daily loss limit of RM 200, our system will automatically decline any bet that exceeds that limit. When a member applies for self-exclusion, their access is blocked within less than an hour and they cannot request to reopen their account during the set period – even if they feel compelled to do so. These are real protections, not just symbols.

Ultimately, these Terms & Conditions exist to create a fair and trustworthy environment for everyone using the platform 100 Online. We welcome any questions about sections that are unclear — our support team can explain everything in plain, straightforward English, free of confusing legal jargon. If you are reading this before registering, well done for taking that smart first step. Understanding these Terms will ensure your gaming experience at 100 Online runs smoothly from day one.

FAQ – 100 Online Terms & Conditions

The most frequently asked questions from members about the terms and conditions of using the 100 Online platform.

A rollover (or wagering requirement) is the minimum amount you must wager before bonus funds can be withdrawn. At 100 Online, if you receive a bonus of RM100 with a 15× rollover, you need to place bets totalling RM1,500 (RM100 × 15) using that bonus. Every slots spin you make counts toward this total. Keep in mind that not all games contribute equally – slots typically contribute 100% toward the rollover, while Blackjack contributes only 10%. So to clear a RM1,500 rollover through Blackjack alone, you would actually need to wager RM15,000 (since every RM1 wagered on Blackjack counts as only RM0.10 toward the rollover). Contribution rates for each game can be found on the relevant bonus terms page at 100 Online.

No. Each individual is only permitted to hold one active account with 100 Online at any time. This applies regardless of the name, phone number, email address, device, or IP address used. Registering a second account to claim additional bonuses, circumvent a suspension, or for any other reason is a violation of our Terms & Conditions. If you suspect your account has been accessed by someone else without your authorisation, please contact 100 Online support immediately for security assistance. If your previous account has been closed or you wish to start fresh, contact our support team first – in certain cases we may be able to help restore access to your original account.

Once you apply for self-exclusion at 100 Online, access to your account will be blocked within less than one hour. Any real-money balance (excluding bonuses) in your account at the time of self-exclusion will be refunded to your original payment method within 2–5 business days. Bonus balances that have not met the rollover requirements will be forfeited. The minimum self-exclusion period is 30 days for a temporary exclusion. For permanent self-exclusion, the account will be closed for good and cannot be reopened under any circumstances. During the self-exclusion period, you will also be unable to register a new account at 100 Online – our system will reject any registration attempt using the same information.

If you are dissatisfied with or wish to dispute any decision made by 100 Online regarding your account, payments, or winnings, the first step is to contact our support team via live chat or by emailing support@100online.best with full details of your complaint. Please include the transaction number, date and time, and a clear description of the issue. Our team will investigate the complaint within 5 business days and provide a written response to your registered email. If you remain unsatisfied after receiving our response, you may request an independent review by a recognised alternative dispute resolution body. All disputes that cannot be resolved internally are subject to Malaysian law and the jurisdiction of the courts in Kuala Lumpur.
Join 100 Online

Register with Confidence – Our Terms Are Clear & Fair

You already know what we offer and what we stand for. Register for free at 100 Online and enjoy a safe, transparent, and entertaining gaming experience today.

RM 20
Minimum Deposit
18+
Minimum Age Requirement
24/7
Active Support
SSL 256
Data Security

Please read Responsible Gaming and Privacy Policy us. Minimum age 18 years.

Bahasa Melayu