At 100 Online, your privacy is more than a legal obligation – it is a commitment we have taken seriously from day one. This Privacy Policy clearly explains what information we collect, how it is used, who it may be shared with, and your rights to control your own data as a member of our platform.
The most important things you need to know about how 100 Online manages and protects the personal data of Malaysian members.
Every page, every transaction, and every data exchange on 100 Online is protected by 256-bit SSL encryption – the same security standard used by Malaysia's major banks, including Maybank and CIMB. Your data is never transmitted without full protection.
100 Online has never and will never sell, rent, or trade member personal information to any third party for marketing or commercial purposes. Your data belongs to you – it is not a business asset of ours.
100 Online is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the country's primary data protection legislation. This means you have legally protected rights over your personal data.
Your 100 Online account password is never stored in plain text. Our system uses a one-way hashing algorithm, ensuring that no one – including 100 Online's own technical staff – can ever view your actual password.
Personal data belonging to 100 Online members is stored on servers protected by strict access controls. Only staff who genuinely require access to specific data in order to carry out their duties are permitted to do so, and all access is logged for audit purposes.
As a 100 Online member, you have the right to access, amend, and request deletion of your personal data. You can also withdraw your marketing consent at any time through your account settings or by contacting our team.
This Privacy Policy ("Policy") is published by 100 Online, operating through the platform at https://100online.best. This policy explains how we collect, store, process, and protect your personal data as a member or user of our platform, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Policy applies to all individuals who use the 100 Online platform, including those who register an account, visit the website without registering, contact our support team, or use any of our services including slots, Live Casino, lottery, jackpot, and Sports Betting. By continuing to use the 100 Online platform after reading this Policy, you agree to the data processing practices described herein.
We understand that trust is the foundation of the relationship between 100 Online and our members. Your personal data is not a business asset – it is information you have entrusted to us, and we handle it with the utmost responsibility. If you have any questions about this Policy, our privacy team can be reached at support@100online.best.
"Personal data" refers to any information that directly or indirectly identifies an individual — including name, phone number, email address, banking information, IP address, and platform activity records. "Processing" covers any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
100 Online collects personal data from you in a number of different situations. Below is a full breakdown of the categories of data we collect and the contexts in which they are collected:
| Data Category | Example | Collected During | Status |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Registration & KYC | Mandatory |
| Contact Data | Phone number, email address | Registration | Mandatory |
| Financial Data | Bank account number, e-wallet details, transaction records | Deposits & withdrawals | Mandatory |
| Technical Data | IP address, browser type, operating system | Every login session | Automatic |
| Activity Data | Game history, bet types, session duration | While playing | Automatic |
| Communication Data | Live chat records, support emails, complaints | Support interactions | Automatic |
| Location Data | State / region based on IP | Every session | Automatic |
We do not collect sensitive data such as your medical information, criminal records, or political views. All data collected is directly relevant to the operational and compliance needs of the 100 Online platform.
Security Notice: 100 Online will never ask for your password via email, live chat, or phone. If you receive any such request claiming to be from 100 Online, do not comply and report it to us immediately.
100 Online processes your personal data on valid legal bases under PDPA 2010, including the performance of a contract (member agreement), legal obligations (such as AML and KYC), and legitimate business interests that do not override your rights. Data usage is as follows:
100 Online does not use your data to make automated decisions that have a legal or significant effect on you without human oversight. All major account-related decisions – such as suspensions or large jackpot withdrawals – are reviewed by trained staff.
100 Online does not sell, rent, or trade members' personal data to any party for marketing purposes. Data sharing only occurs in the following limited situations, and in each case, only the minimum data necessary for that specific purpose is shared:
All third-party providers who receive 100 Online member data are required to sign a Data Protection Agreement (DPA) that prohibits them from using your data for any purpose beyond what is specified. We conduct regular audits to ensure their ongoing compliance.
100 Online makes serious investments in security infrastructure to ensure members' personal data is protected against unauthorised access, disclosure, alteration, or loss. The security layers we have in place are as follows:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure at all times. In the event of a data breach affecting your personal information, 100 Online will notify you and the relevant authorities within the timeframe required by Malaysian law.
The 100 Online platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform. The types of cookies we use are:
You can manage cookies through your browser settings. However, disabling essential cookies will affect your ability to log in and use the 100 Online platform normally. Third-party cookies from analytics providers use anonymised data only and cannot be used to identify you personally.
Under Malaysia's PDPA 2010 and the 100 Online Privacy Policy, you have the following rights regarding your personal data. All rights requests may be submitted by emailing support@100online.best with your account number and proof of identity:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days in accordance with PDPA requirements.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Changes are processed within 7 business days.
You may request deletion of your personal data when it is no longer required, subject to legal retention obligations (typically 7 years for financial records).
You may withdraw your marketing consent at any time through your account settings. Withdrawal of consent does not affect the validity of any processing carried out prior to that point.
You may request your data in a structured, machine-readable format (CSV or JSON) for transfer to another service provider.
If you believe 100 Online has violated your privacy rights, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
100 Online retains your personal data only for as long as is necessary for the purposes set out in this Policy, or as required by Malaysian law. The following outlines our data retention guidelines:
Once the retention period expires, your data is securely deleted using industry-standard data destruction methods, ensuring it cannot be recovered after deletion is carried out.
The 100 Online platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
Should we discover that personal data belonging to a minor (under 18 years of age) has been collected without parental or guardian knowledge, we will immediately take the following steps:
If you believe a minor has registered on the 100 Online platform, please contact us immediately at support@100online.best with the relevant supporting evidence.
Parents & Guardians: If you suspect your child is using the 100 Online platform, please contact us immediately. We use age verification systems and identity document monitoring to prevent underage registration, but parental cooperation is essential to this protection effort.
100 Online reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or the way we operate. Each new version will be published on this page with an updated "Last Updated" date.
When material changes are made to this Policy:
Continued use of the 100 Online platform after the effective date of any Privacy Policy update constitutes acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account and request deletion of your data before those changes take effect.
For any enquiries, requests, or complaints regarding this Privacy Policy or how 100 Online handles your personal data, please reach out to our privacy team through the following channels:
Our team will acknowledge receipt of your request within 2 business days and provide a full response within 21 business days in accordance with PDPA requirements. For complaints that cannot be resolved internally, you have the right to refer the matter to the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital.
Email: support@100online.best
Suggested subject line: "Privacy Enquiry – [Your Account Number]"
Response time: 2 business days (acknowledgement), 21 business days (full response)
In today's digital age, our personal information is more valuable than we often realise. When you register on any online platform – including 100 Online — you are entrusting them not only with your phone number and email address, but also your financial information, behavioural patterns, and in the case of a gambling platform, something even more personal: how you choose to spend your leisure time and how much you are willing to spend on entertainment. This is not information to be handed over lightly, and we at 100 Online do not take it lightly.
Our decision to build bank-grade security infrastructure from day one — rather than waiting for an incident to occur — was a deliberate choice. 256-bit SSL encryption, non-reversible hashed password storage, and role-based internal access controls all require greater investment than platforms that cut corners. But for 100 Online, this is not a matter of cost – it is the foundation of trust without which our platform would have no reason to exist.
One question Malaysian players frequently ask about online platforms is: "Is my banking information safe?" It's a completely valid concern. When you deposit via Touch 'n Go eWallet or DuitNow into your 100 Online you, here is what actually happens: your payment information is sent directly between you and your e-wallet provider or bank through encrypted channels. 100 Online only receives confirmation that a payment was successful and the amount involved — we do not store card numbers, full account numbers, or your banking security credentials. This means that even in the hypothetical scenario where 100 Online's data were accessed without authorisation, your actual banking information would not be exposed through us.
Compliance with Malaysia's PDPA 2010 is more than just a box-ticking exercise for 100 Online. This means you have legal rights that you are entitled to exercise. If you want to know what data we hold about you, you can request it and we are required to provide you with a copy within 21 days. If you find any information that is inaccurate, we are required to correct it. And if you decide to close your account and want all your data deleted — subject to legal retention requirements for financial records — we will carry that out. These are rights you have, and we should not be making it difficult for you to use them.
Regarding marketing communications policy 100 Online is straightforward: you will only receive promotional emails or offer notifications if you have explicitly given your consent during registration. An opt-out option is included in every promotional email we send and can be actioned in a single click. We will not chase you with unsolicited messages, and withdrawing your marketing consent will have no impact on your account or gaming experience in any way.
Finally, the most important thing for you to remember: 100 Online never asks for your password through any channel — email, live chat, WhatsApp, or phone. If you receive any communication claiming to be from 100 Online that requests your password or account security details, it is a scam (phishing). Please do not comply, and report it to us immediately so we can take action. Your account security starts with your own vigilance, and we are committed to helping educate our player community about relevant cybersecurity threats.
The most frequently asked questions from Malaysian members on how 100 Online manages their personal data.
Now you know how we protect your privacy. 256-bit SSL encryption, no data selling, full PDPA compliance, and control firmly in your hands. Register for free and play with peace of mind at 100 Online.
Please also read Terms & Conditions and Responsible Gaming us. Minimum age 18.